H2O Hot Tubs Ireland warrant all major spa components specifically, the pumps, the heater, the control system against malfunction arising from defects in materials and workmanship, for a period of 2 years to the customer providing that the hot tub is serviced by month 12. If servicing does not occur within the first 12 months, this warranty is null and void. Includes parts and onsite labour necessary for repair. Leaks from pump unions are excluded from the warranty.
All warranties apply to the original customer, at the original address at which the spa was installed. Your limited warranty does not include the cost of shipping parts back to H2O Hot Tubs Ireland, or to an authorized repair agent for assessment. This warranty does not include costs incurred by the use of a non-authorized engineer. Customers must gain written consent from H2O Hot Tubs Ireland before instructing any engineer not authorized by H2O Hot Tubs Ireland. In all cases H2O Hot Tubs Ireland has the sole responsibility for determining the cause and nature of a fault. H2O Hot Tubs Ireland determination is final. H2O Hot Tubs Ireland reserve the right to provide a replacement spa of equivalent value if we deem it to be necessary.
In such circumstances the customer shall be responsible for the cost of moving and installing the new spa into position. N.B. The H2O Hot Tubs Ireland warranty is valid only when the customer has returned the warranty validation certificate and a copy of the part P electrical installation
certificate within 30 days of delivery and undertakes to have their hot tub serviced by H2O Hot Tubs Ireland Hot Tubs Ireland engineer or approved sub-contractor every 12 months.